Saturday, January 11, 2014

ANA Business NRT to SEA

ANA Business NRT to SEA

Check in time for NH 1078 to Seattle.
After security, I went to check out ANA's business class lounge.
This lounge is on one floor above the departure level and the place is huge!

 Decor was very nice, modern, clean and with wifi throughout.
The food itself was quite a disappointment though.
With such excellent in-flight meals, I had expected the same of the ANA lounge.
However, the lounge only had some fast food quality meals.
There were also sandwiches available but no desserts.
The offerings were much less in quantity and quality than say, Thai lounge in BKK.
These noodles and chicken were just passable.

There is however a "hidden" noodle soup bar around the corner.
It was not well advertised and they offered 3 varieties of noodles.
I chose the udon noodle soup which was quite nice.

The various food courts in NRT airport offered much better quality food.

 As in ICN airport, there is a small section at NRT which showcases Japanese culture and pax can make various Japanese cultural items there.
It was not available all the time though as I did not see it on my previous trips.
This mini cultural center is just in front of the main immigration counter.
I feel NRT should make this a permanent fixture like the ones at ICN airport.
Something fun to do and learn about Japanese culture.




NH 1078 was originally scheduled to be the new 787 but due to its problems back in February 2013, it was switched to a 777. Quite disappointing.
However, the first class section of the 777 is sold as business on some routes, with lie flat seats.
Thanks to the peeps at flyertalk, I learnt of this and snagged 1K which was lie flat as compared to the normal slanted business seats.








After take off, we started off with appetizers and I chose the Japanese meal.
The presentation and quality of the food was top-notch!
I really like this aspect of ANA, they serve amazing in-flight food.
The seafood was excellent and the black cod fish was very fresh and tender.
Much kudos to ANA.





The chocolate dessert was one of three desserts by rotating international renowned chefs.

The sauce was a bit too tangy for my taste but the rest of it was quite good.


Before we landed, we were served breakfast.
Again, I selected the Japanese option and was not disappointed.


In-flight entertainment had a good selection of current movies, short films and documentaries.
Watched a couple of movies but I do wish their non-English movies have English subtitles rather than just Japanese subtitles.

There were no amenity kits back in Feb 2013, though I believe that ANA now has added amenity kits.
However, I did get to keep a set of pajamas and cardigan.
Not great quality but a very nice memento.

Just before landing, the purser came by and gave us some hand made origami!
She was one of ANA's in-flight customer service trainers and as her title showed, she provided simply amazing service.
Smiling all the time, with very prompt service.

Service by the flight attendants on ANA is very very good.
Other airlines can certainly learn from ANA!


Did I mention I love window seats?
The Olympic mountains are shown in the 2nd pic.


Coming in to land at Seattle.
Port of Seattle and the West Seattle peninsula.



Thank you for a great experience ANA!


No comments:

Post a Comment